Thank you for contacting us.  We are available during regular business hours but are experiencing higher than normal call volumes due to significant storm activity in the Greater Houston area.  Please note that self-service options are still available via customercare@myenergytogo.com. Centerpoint is actively engaged in power restoration activity and does not require a notice of outage at this time. 

However, if you are outside of the Greater Houston area, please contact your local utility if you are experiencing an outage: Customer Care

Need Help? Contact Us Today |  888-853-5202 

Business

  • How do I sign up for service with Energy To Go Business Services?

    You can get a customized quote for your business here.
  • I have multiple locations. Does Energy To Go offer consolidated billing?

    We absolutely do, just let us know when you sign up or reach out to our customer care team.
  • When will my switch with Energy To Go become effective?

    Once a contract is in place - your switch will be effective in 1-3 business days.
  • Can I change my start date with Energy To Go?

    Yes - once you find out the change of date - immediately reach out to commercial@myenergytogo.com for options.

  • Do you require a deposit to have my Business with Energy To Go?

    Credit depending - you may be required to provide an interest being refundable deposit to begin services.
  • What is needed if my property/company is bought or sold?

    Please reach out to commercial@myenergytogo.com.

  • Where do I get proof of my tax status?

    Please reach out to commercial@myenergytogo.com.

  • How do I update my tax status?

    Please reach out to commercial@myenergytogo.com.